Know Your Audience
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Christine Ales

Chair

Michele Michaels

Speaker

Tina Childress

Speaker

Who are you producing captions for, and what are their needs? Dr. Childress will use her dual perspective as an audiologist, late-deafened adult and bilateral cochlear implant user to discuss how hearing loss can impact consumers not only audiologically but psycho-socially as well. She will also present her wish list for working with captioners. Michele Michaels, as a consumer and an advocate managing programs and services for 1 million hard of hearing Arizonans, will represent a variety of consumer perspectives on what your audience looks for in captioning, whether that be broadcast captioning, realtime, voice writing, post-production, or ASR/AI.
Chair
Christine Ales

Christine is a voice writer with 18 years of captioning experience.  As the owner of VoicePlus, LLC, she developed CapPlus, an online training course, and has successfully trained approximately 90 voice writers, along with her co-instructor, Jodie Casal  and Samantha Alicandro.  She has knowledge of C-Print and ASL and basic Spanish.  The list of organizations that have benefited from her knowledge includes the National Verbatim Reporters Association, National Court Reporters Association, the ESP Users Group, Florida Court Reporters Association, and Georgia Shorthand Reporters Association.  In 2019, she was a guest speaker at the Intermedia Audiovisual Translation Research Group in Warsaw, Poland. 

Speakers
Michele Michaels
Michele Michaels, B.A., CPM, is the Hearing Healthcare Program Manager for the State of Arizona at the Arizona Commission for the Deaf and the Hard of Hearing (ACDHH). In her role at ACDHH she manages the Hard of Hearing Program with 2 team members, and the agency as a whole provides assistance to over 1 million Arizonans with various hearing levels. The free telephone program AZTEDP, along with the free Arizona Relay Service, improves the quality of life for consumers with hearing loss. The Hard of Hearing Program assists hard of hearing consumers with self-advocacy, empowerment, information and resources, and links consumers to hearing aid resources and information while also assisting consumers with navigating the complex hearing healthcare system. Michele provides guidance and information to other government agencies, corporations, non-profits, and the religious community. She frequently speaks to and trains consumers and professionals across the state. You may hear her on the radio, see her on television, or read her byline in print via media outlets both local and national. She supports the executive management team with research and analysis, data collection, systemic change, agency collaboration and representation, and report development. As a national leader and passionate advocate for persons with hearing loss, Michele frequently speaks at conferences and advises colleagues on initiatives in other states and the nation. Michele began working in the field of hearing loss 27 years ago after a 12-year career in broadcasting. A hard of hearing person herself and the daughter of a parent who progressively lost her hearing, Michele understands the challenges and opportunities inherent in hearing loss. Michele graduated cum laude with a B.A. in Human Communication and a minor in Anthropology from Arizona State University. In 2011 she graduated from ASU’s Certified Public Manager program. Michele serves as the Secretary on the Board of the national Telecommunications Equipment Distribution Program Association (TEDPA), and is a member of the national HLAA Get in the Hearing Loop Committee. She is a member of the Arizona Governor’s Advisory Council on Aging: Aging in Community Committee, and holds a position on the Speech and Hearing Professionals Advisory Committee at the Arizona Department of Health Services. Other involvements include being a member of the Arizona Loans for Assistive Technology committee as well as serving as a grant reviewer for the Deaf and Hard of Hearing grant at the Arizona Community Foundation. Michele recently completed 13 years as a Director on the Board and member of the Advisory Council for the Area Agency on Aging, Region I. Michele holds memberships in the Hearing Loss Association of America, the Association of Late-Deafened Adults, the International Hearing Society, and the Global Alliance.
Tina Childress
Tina Childress, Au.D., CCC-A is an educational audiologist in the mainstream and residential school settings. She is also an award-winning presenter, adjunct lecturer and mentor for children and adults, and is active on various local, state and national Boards and Committees as well as social media. As a late-deafened adult with bilateral cochlear implants, her areas of expertise include (hearing) assistive technology, accessibility (especially in the performing arts), apps and psychosocial adjustment to hearing loss. She has created numerous online resources on a variety of technology and accessibility-related subjects in an effort to help individuals who are Deaf/Hard of Hearing connect to the world around them, including in these pandemic times.